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magyar · english
  L. Buttyán, J. P. Hubaux
Accountable Anonymous Access to Services in Mobile Communication Systems
Proceedings of 18th IEEE Symposium on Reliable Distributed Systems, Workshop on Electronic Commerce, 1999, pp. 384-389, Lausanne, Switzerland, October.

keywords: electronic commerce, anonymity, accountability, ticket based service access, customer care agency

abstract  We introduce a model that allows anonymous yet accountable access to services in mobile communication systems. This model is based on the introduction of a new business role, called the customer care agency, and a ticket based mechanism for service access. We introduce the general idea of ticket based service access, and present a categorisation of ticket types and ticket acquisition models. We analyse the role of customer care agencies and emphasise their advantages.